How do I send a document request to an applicant?

Document requests are only available for applications in the "Requires Attention" status. Here's how to send one:

1. In PetClear, go to your Attention Required Queue and look for flagged applications. Click "View Application."

2. Navigate to the document that needs to be resubmitted and click "Details," then "Request Documents."

3. The applicant is automatically notified via email, and a Task is added to their Foxen Portal prompting them to upload the new document into PetClear.

4. Once they upload it, you'll receive an email notification that the document is ready to review.