What happens after a claim is submitted?
Once an incident has been reported in the Foxen Portal, all Foxen Portal users with access to the property will be able to track the status of the claim in real time.
Foxen will refer the loss to the Third Party Claims Administrator within 24 business hours of receipt. Our claims administrator will assign an adjuster and reach out to the necessary parties within 24-48 hours of claim assignment.
It is recommended to mitigate damages as soon as possible. Be sure to properly document all damage prior to beginning repairs.
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