How do I report an accident that falls under the Foxen Waiver Program?

Foxen requires that you notify your Property Manager within 48 hours if you accidentally cause damage to the Property that may be covered by the Waiver Program.

An Incident Report form has been provided to your Property Manager. They will ask you for certain information about the accident so they can fill out the Incident Report form and submit it for review, including:  

• Contact information of all the involved parties, including yourself.
• A description of the incident, including the date/time that it took place, how it occurred, and the type of loss that occurred (fire, smoke, explosion, water discharge/overflow).
• Pictures and any other available documentation of the damage.

Once the Incident Report is submitted, an adjuster will be in touch with your Property Manager within 24-48 business hours.

As a reminder, the Foxen Waiver applies to certain accidental damage that an enrolled resident negligently causes and where the damage is from fire, smoke, explosions, and water discharge/overflow. For more details on what your Foxen Waiver Program covers, please check your lease and Program Announcement from your Property Manager.