Experience the Foxen Resident Portal and Resource Center

Multifamily operators face rising costs, higher insurance premiums, and growing resident expectations. In a Foxen webinar, Kevin Jacobson, Joe McDiffitt, and Jay Parsons shared strategies to protect and grow NOI by treating risk management as an offensive strategy, offering value-driven resident benefits, and leveraging data-driven tools for compliance and investor confidence.

Foxen announced President Kevin Jacobson has been appointed chief executive officer, effective September 1, 2025. Over the past four years, the company has experienced exponential growth, growing revenue over 7x and continuing to expand its customer base at a rapid pace.

Thinking about forming a captive insurance company for your multifamily portfolio? Before you take the leap, ask yourself five critical questions about scale, capital, claims history, risk tolerance, and waiver enrollment. This post walks you through each consideration and explores how Foxen’s WaiverCell and WaiverFlex solutions can make self-insurance more accessible and profitable.

To protect against resident-caused damages, property owners can require a Tenant Legal Liability (TLL) waiver or renters insurance—TLL offers basic liability coverage, while renters insurance provides broader protection for personal belongings and liability.

Foxen's VP of Product, Squire Aschinger, talks about the advantages of COI automation for multifamily property owners and operators.

Tenant Legal Liability (TLL) waivers protect property owners and residents from costs due to resident-caused damage while simplifying insurance compliance. Providers like Foxen automate enrollment and tracking, reducing admin work and risk.