Closing the Multifamily Insurance Compliance Gap: Resident and Vendor Risk

At some point during a 365-day lease, roughly 43% of renters do not carry the coverage their lease requires. Vendor credentialing has the same blind spot from the other direction. Foxen CEO Kevin Jacobson and NetVendor CEO Dave Cooper join Justin Dilley of Multifamily Weekend Update to discuss:

• Why resident risk and vendor risk are two halves of the same compliance problem, and what it costs when only one side is covered
• How the Foxen and NetVendor partnership addresses the full risk profile, including how both organizations share information when a claim involves a resident and a vendor
• Why AI-generated certificates of insurance are creating a new verification challenge, and what AI-assisted, human-verified compliance looks like in practice
• How Foxen's digital claims process moves property teams from tracking claims to resolving them faster
• What to ask when evaluating a compliance partner, from reference clients to day-one workflow changes
• The launch of the Multifamily Risk Collective, a new community for owners and operators focused on risk

For multifamily owners, operators, asset managers, and property management companies managing both resident compliance and vendor credentialing.

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